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Hotel Information

 

AAMI has partnered with Resiada, a third-party housing software company, for eXchange 2025. All conference hotels are convenient and walking distance (shuttles buses are not provided) to the Ernest N. Morial Convention Center.

Still Need a Hotel Room?

The official room block has closed, but you can use the link below to make a hotel reservation at one of the conference hotels at prevailing rates, based upon availability.

    Making a Hotel Reservations After the Cut-Off Date

    The deadline for reservations was Friday, May 30 at 4pm EST. We still encourage attendees to book one of our group hotels, though the rate will not be at the discounted group rate, but at prevailing rates by the hotel. Once your reservation is made within Resiada, you will receive a confirmation email from the hotel. Any changes will need to be made directly with the hotel.

    Making Changes/Cancelations to Reservations After the Cut-Off Date

    All reservations have been transferred to the individual hotels. It will take the hotels a couple of business days to upload the reservations. You can start to contact the hotels starting Friday, June 6. Changes or cancellations need to be made directly with the hotel. You can contact the individual hotels. We recommend having your confirmation email nearby to reference the hotel's confirmation number. This is different from your Resiada Reservation ID.

    Below are the hotels to contract to make any changes: Hotel Map HERE
    • Hilton New Orleans Riverside: 504-561-0500
    • Courtyard Warehouse Arts District: 504-598-9898
    • Four Seasons: 504-434-5100
    • Hampton Inn & Suites Convention Center: 504-566-9990
    • Hilton Garden Inn Convention Center: 504-525-0044
    • Hotel Monteleone: 504-523-3341
    • Hyatt Place Convention Center: 504-524-1881
    • Marriott Warehouse Arts District: 504-613-2888
    • The Riverfront: 504-524-8200
    • SpringHill Suites Warehouse Arts District: 504-522-3100
    Deadline to Reserve at Special Rates
    • Friday, May 30, 2025 - 4:00 p.m. ET
    • Hotel Map HERE
      Cancellation Policy
      • Cancellation Policy: Reservations cancelled within 72-hours of arrival, or failure to arrive on the scheduled arrival date are subject to a cancellation fee equal to one night's room rate and tax. This fee will be charged to the credit card provided on/after Friday, May 30. You can contact the hotels directly starting Friday, June 6, 2025.
      Changes or Questions?


      Housing Warning - "Pirates" and "Poachers"

      When AAMI staff secures sleeping rooms at hotels for our convention (commonly referred to as room blocks), we research the properties to make certain that our attendees will be adequately accommodated. The room block is established to ensure that rooms meet our standards and are offered at a discounted price.

      Room poaching is a practice carried out by third-party companies that act as travel agencies, wholesalers, or destination management companies to solicit registrants for room reservations. Poachers often represent themselves as being affiliated with the AAMI eXchange. The poacher might inform registrants that the hotel room block is "sold out", and that if you do not book with them immediately, you may not get a room. Additional deceptive tactics may include distributing forms or promotional materials that appear to be issued by AAMI.

      Furthermore, room poachers often don't deliver on promises to customers. When customers arrive, reservations are non-existent or the hotels are not conveniently located. Sometimes the rooms have been cancelled and hefty cancellation fees have been placed on the customer's credit card.